Digital products
PDFs and digital planners are available immediately after payment. You’ll receive a link by email at the address provided at checkout. The link remains valid and can be used to download the file again.
No physical shipping: there are no delivery charges or customs duties.
Right of withdrawal for digital content
When you make a purchase, you consent to the download starting immediately and acknowledge that you will lose your 14-day right of withdrawal once the download has started (Article 59(1)(o) of the Consumer Code).
If you haven’t downloaded the file yet, you can request a refund within 14 days by writing to duesarteperamiche@gmail.com.
Defective or undownloadable file
If the link doesn’t work or the file is damaged, write to us: we’ll replace it or give you a full refund.
Courses
For online and in-person courses, cancellation is free up to 14 days before the start date. After that, you can transfer your place to someone else or move it to a later session.
Books and notebooks on Amazon
Printed books and notebooks are sold and shipped by Amazon. Returns and refunds are subject to Amazon’s terms and conditions.